CIARRA Appliances IT

Return & cancellation policy Cancellation policy You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. If the product is returned for personal reasons or for other reasons not related to the quality of the product, you will bear the direct costs of the return. For the exact return costs, please refer to the official DHL website: https://www.dhl.de/de/privatkunden/pakete-versenden/deutschlandweit-versenden/preise-national.html If you ask us to issue a prepaid return label, we will deduct the corresponding fee from the order amount after receiving the return package. In the case of a contract for several goods that you have ordered as part of a single order and which are delivered separately, the cancellation period is 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods. In the case of a contract for the delivery of goods in several partial deliveries or pieces, the cancellation period is 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the last partial delivery or piece. To exercise your right of withdrawal, you must inform us, VEYMA Trading GmbH represented by the managing director Shan Shan Du Egilskamp 24 22145 Hamburg Fax: +49 17673376409 E-mail: [email protected] or via the MediaMarktSaturn messaging service of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample shipping & returns Delivery All products are sold and shipped by CIARRA Appliances. Delivery time Standard shipping: 2-4 working days Country: Germany Free shipping for orders over €30.00 The delivery costs depend on the shipping method, value of the goods, weight and size of the items. To determine the delivery costs for an item, add the item to the shopping cart and select a delivery option. You will then find the delivery costs in the summary.